Testimonials
“A special thank you to Kelsey Youmans for her incredible dedication and expertise. From our very first call, Kelsey was nothing but helpful, supportive, and proactive. Her attention to detail and willingness to go above and beyond, especially with a last-minute setup, truly elevated the experience for our clients. Kelsey’s friendliness and approachable manner made the entire planning process seamless and enjoyable, and her professionalism gave us confidence every step of the way.”
Ciera Green, J.P. Morgan “I had a fantastic experience working with Encore for our FOSL 2026 Forum at the Four Seasons Miami. From start to finish, the level of service and professionalism was outstanding. Kelsey, in particular, was an absolute pleasure to work with. She was incredibly responsive, detail-oriented, and consistently went above and beyond to ensure that every aspect of our AV needs was covered. No request felt too small or too complex, she handled everything with efficiency and a positive attitude. Her proactive approach and commitment to delivering a seamless experience made a significant impact on the success of our event. It’s clear that she genuinely cares about her clients and takes pride in her work. I would highly recommend Encore, and especially Kelsey, to anyone planning an event. I look forward to working together again in the future.”
Giannina Fazzari, Cambridge Forums Inc. “You (Kelsey) were absolutely amazing & I truly appreciate how hands-on you are with each of our events. It really made a world of difference & I’m so thankful for all you did - you ensured everything ran smoothly. You deserve 100 stars!! Please let me know where I can fill out a survey & ensure I highlight your hard work. I hope I get to work with you again someday. Thank you for everything. Appreciate all you did, Kelsey.”
Madison Beckler, DeWolff, Boberg & Associates“Thank you so much for your support. I really want to highlight and thank you not only for your professionalism, but also for the openness and willingness you showed all weekend to help us. From the beginning, this was a situation that concerned me, and you consistently prioritized our satisfaction as a client and the success of our event. That’s something we truly appreciate and value. I’m more than happy to keep your contact for future events as we handle quite a few throughout the year, and AV is often a key part of our setups. It would be a pleasure to work with you again. Thanks again for everything!”
Mateo Pautasso, The Smile Market “Service was amazing! From start to finish, Kelsey and her team did an amazing job. The staff was hands-on the day of our event and made sure everything ran smoothly. You all have exceeded my expectations, and I look forward to our future partnerships. Kelsey Youmans, Kevin Sosa, and Michael Keenan! Each of these team members gave top-notch service. Please make sure their hard work is recognised. As an event manager, my job can sometimes be quite stressful. They made sure everything was taken care of when our group arrived. I couldn't have asked for a better team, and honestly, there's nothing to complain about.”
Chasity Mobley, Skilled Wound Care“We worked closely with Kelsey, from the beginning, she was prompt in her responses and was so flexible and patient with our changing needs. She made sure we had everything we needed. Those at the event commented that the setup and take-down were smooth.”
Lian Pellegrom, The Bridge Specialty Notable Mentions
“Thank you so much. Everything was great with our event, and your team did a great job! I wish you the best and hope to work with you in the future."
Teresa Rowe, Touchstone Funds "Great service from the planning stages to the on-site execution. Everyone was very easy to work with, especially Kelsey Youmans."
Nicolas Castaneda, Empire Medical Training"Kelsey Youmans was fantastic to work with, both leading up to the event and onsite."
Katie O’Donnell, Specialty Networks "Thank you Kelsey! Your team is incredible and we appreciate all the assistance and support!"
Brittany Jones, Eatons "Kelsey was very flexible on site and saved the day on more than one occasion."
Madison Naas, Aon “Encore took the time to hear what we wanted and made sure they did exactly that. Thank you!”
Barbara Lopez, Dimension Capital Management